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E-Commerce & DTC

Turn first-time buyers into repeat customers with a personal thank-you in every order

A pen-written thank-you note, triggered automatically after checkout through the API or Zapier, turns a one-time purchase into a relationship.

Moments to send a letter

  • A customer's first order just shipped
  • A customer crosses a lifetime-value milestone worth celebrating
  • A cart was abandoned and a personal nudge might bring it back

Sample opener

“Hi {{first_name}}, thank you for your first order with us...”

Automate post-purchase letters

Every letter is written with a real pen — see how the process works or check pricing. Premier Letters also works with other relationship businesses.