Partner Privacy Policy | Premier Letters

1. Information We Collect

When you enroll as a Premier Letters Partner, we collect your business name, contact information, billing details, and usage data. We also collect information about your customers as necessary to fulfill letter orders placed through your tenant.

2. How We Use Your Information

We use partner information to provide and improve the platform, process orders, manage billing, communicate service updates, and detect abuse. Customer data provided through partner orders is used solely for order fulfillment.

3. Data Sharing

We do not sell partner or customer data. We may share data with service providers who assist in order fulfillment (e.g., USPS for mailing), payment processing (Stripe), and email delivery (Resend). All service providers are bound by confidentiality agreements.

4. Data Retention

Partner account data is retained for the duration of the partnership and for a reasonable period thereafter for legal and business purposes. Order data and letter content are retained as specified in our data retention schedule.

5. Security

We implement industry-standard security measures to protect partner and customer data, including encryption at rest and in transit, access controls, and regular security audits.

6. Partner Obligations

As a partner, you are responsible for complying with applicable privacy laws when collecting and sharing customer data with Premier Letters. You must maintain your own privacy policy that accurately describes your data practices and discloses the use of Premier Letters as a service provider.

7. Your Rights

Partners may request access to, correction of, or deletion of their account data by contacting us. We will respond to data requests within 30 days.

8. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@premierletters.com.